What We Do at Caleb & Brown
At Caleb & Brown, we specialise in facilitating the buying, selling, and swapping of over 300 different cryptocurrencies. As a full-service crypto brokerage, we provide personalised support and expert guidance to help you navigate the dynamic world of crypto trading.
Personal Broker Support
Once you’re verified as a client, you’ll be paired with one of our experienced brokers, available 7 days a week. This direct access means you can talk to someone who has in-depth knowledge of the cryptocurrency market. Whether you want advice on constructing your portfolio, discussing specific assets, or learning strategies to minimise risk, your broker is there to assist you.
Flexible Trading Options
When it’s time to trade, you have two convenient options:
Contact your broker directly to initiate a trade.
Use our online portal to submit trades at any time.
You can fund your account with fiat or cryptocurrency, either through the portal or with your broker’s help. Behind the scenes, our dedicated trading team executes all trades, utilising a variety of liquidity pools, including over-the-counter (OTC) desks and institutional liquidity providers. This allows us to secure the best possible pricing with minimal slippage, ensuring you get the most favourable outcome.
Secure Storage Solutions
Once your assets are acquired, you can decide how to store them:
If you have your own wallet, you can request a withdrawal of your crypto assets
If you prefer to store your assets with us, we use Fireblocks, an institutional-grade cold storage provider, ensuring the highest level of security for the majority of assets held in our custody.
To learn more about how we keep your assets safe, see our help article here.
Transparent Fee Structure
We pride ourselves on being transparent about fees. The only fee you’ll encounter is our brokerage fee. This is only applied when you buy, sell, or swap assets.
There are no signup fees, ongoing charges, or hidden costs—just a straightforward, all-inclusive fee for each transaction.
To learn more about our fee structure see our help article here.
Minimum Trade Requirements
We ask that each trade meets a minimum value of $2,000 through your broker however, if you wish to trade a smaller amount, our online portal allows for trades starting at $500.
To learn more see our minimum help article here
Simple Registration Process
Our registration process is quick and easy:
Proof of address: Upload a driver’s licence or utility bill.
Facial identity check: Upload a photo ID (driver’s licence or passport) and take a selfie following the prompts to verify your identity.
Once your documents are reviewed, you’ll be assigned a broker who will provide our banking details and trading instructions. You can then schedule your first call with your broker to begin trading.
To learn more about what to expect from our verification process see our help articles here.
Whenever you're ready, you can click below to get started with your registration.
If you have any questions or need assistance completing the registration form, you can ask our Support Specialist team through the Chat button in the bottom right corner of the webpage.
You can also call our support help desk on +61 1800 849 149 (Australia) or +1 (844) 494 6515 (International), from 9am to 5pm (AEST), or request we call you back by submitting an enquiry on our website.