You’re only charged when you trade with us
Our all-inclusive brokerage fee is only charged each time you trade (buy, sell or swap cryptocurrencies). The fee is calculated as a percentage of the total value of the trade (e.g. if you are buying crypto with $10,000 dollars, or selling $10,000 of crypto, the fee would be calculated as a percentage of the $10,000).
We have direct pairings so there is only one fee for any trade; you can trade directly from one crypto to another crypto, which can save you multiple trade fees incurred elsewhere. For example, you can swap $10,000 worth of ‘X’ cryptocurrency directly into ‘Y’ Cryptocurrency, and we will still only charge you the one percentage fee on the $10,000.
No sign-up costs or other hidden fees
We are committed to keeping our brokerage fee as simple and transparent as possible. It is all-inclusive, hence there are no additional/hidden fees charged for signing up, account management, withdrawals, or storing in our secure custody solution. To learn more about our asset management see here.
Our focus is on getting you a competitive price
Our team of traders look to provide value for your fee, aiming to get you the best price available. Our traders are able to do so through access to OTC desks, institutional liquidity providers, and multiple trusted exchanges. You can read more about how this works here.
How to find out your account’s fee (%)
To find out your fee, please contact our Product Specialist team (if you are new) or your broker (if you have an account with us). They will be able to provide you with the specific fee % that will be applied to your account.
Whenever you're ready, you can click below to get started with your registration.
If you have any questions or need assistance completing the registration form, you can ask our Support Specialist team through the Chat button in the bottom right corner of the webpage.
You can also call our support help desk on +61 1800 849 149 (Australia) or +1 (844) 494 6515 (International), from 9am to 5pm (AEST), or request we call you back by submitting an enquiry on our website.