KYC standards exist throughout the cryptocurrency industry. We use KYC processes to understand who our clients are and to ensure we are protecting you against financial crime and fraud to keep you and your assets safe.
As we are a digital currency exchange provider in Australia, we have a requirement under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and the Anti-Money Laundering and Counter-Terrorism Financing Rules Instrument 2007 (No. 1) (Cth) to conduct KYC. This means to collect and verify the information relating to the identity of customers and confirm that customers that we service are who they claim to be.
This is a regulatory obligation in order to prevent financial crime and fraud within the cryptocurrency space.
Understanding what's needed to open an account
To complete KYC, Caleb & Brown requires you to submit identity documents and information in the registration process, where we will verify this information to ensure they are true and accurate.
To understand what is required, select the type of account you wish to open below:
Compliance at Caleb & Brown
One key part of our compliance processes is collecting your Social Security Number (SSN) for Americans residing in the U.S. If you reside in the United States but are not American, you will still need to provide either a Social Security number or a passport. This is a critical step in verifying your identity and ensuring adherence to anti-money laundering (AML) regulations.
Unfortunately, this requirement is mandatory, and we are unable to make any exceptions. Please rest assured, however, that we prioritise the security and confidentiality of your personal information at all times.
Once you have completed registration, our onboarding team will review your details. If for any reason they need further information or clarification on the documents supplied they will reach out to you directly.
Whenever you're ready, you can click below to get started with your registration.
If you have any questions, or you need assistance completing the registration form, you can ask our Support Specialist team through the Chat button in the bottom right corner of the webpage.
You can also call our support help desk on +61 1800 849 149 (Australia) or +1 (844) 494 6515 (International), from 9am to 5pm (AEST), or request we call you back by submitting an enquiry on our website.