Can I register & verify for a trading account on a phone call?

Is there an alternative way to register for a trading account?

Cassandra De-Lisle avatar
Written by Cassandra De-Lisle
Updated over a week ago

At this point in time, new trading account registrations need to be completed online. You will need to agree to our Terms of Business, Terms of Use, Privacy Policy and Privacy Collection Notice. We also require identification documents in order for us to verify your identity.

Completion of your registration will require you to safely and securely provide your documents and details through the application form and our identity verification software provider. This process is known as KYC (Know Your Customer) and is a standard requirement across the cryptocurrency industry to comply with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and the Anti-Money Laundering and Counter-Terrorism Financing Rules Instrument 2007 (No. 1) (Cth) in Australia.

To learn more about what and why we require a KYC process see our help article Why do I need to provide ID documents?

Whenever you're ready, you can click below to get started with your registration.


Whenever you're ready, you can click below to get started with your registration.

If you have any questions, or you need assistance completing the registration form, you can ask our Product Specialist team through the Chat button in the bottom right corner of the webpage.

You can also call our support help desk on +61 1800 849 149 (Australia) or +1 (844) 494 6515 (International), from 9am to 5pm (AEST), or request we call you back by submitting an enquiry on our website.

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