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Troubleshooting
Troubleshooting
Find help here on common issues when transacting, funding or withdrawing with your account
9 articles in this collection
Written by
Jake Boyle
and
Shaun Narca
What if I Deposit Funds from the Wrong Bank Account?
Written by
Jake Boyle
Updated over a week ago
Crypto Account Testing
My Test Verification Email Link has Expired
Written by
Shaun Narca
Updated over a week ago
I am Not Receiving a 2FA Verification Code to Confirm My Test Transaction
Written by
Shaun Narca
Updated over a week ago
Contact Details and Communication
How Do I Change My Contact Details if I Already Have an Account?
Written by
Shaun Narca
Updated over a week ago
Cryptocurrency Wallets
What Wallet Should I be Using?
Written by
Jake Boyle
Updated over a week ago
I Have Lost My Seed Phrase for My Wallet
Written by
Shaun Narca
Updated over a week ago
What if my Wallet Address Changes?
Written by
Jake Boyle
Updated over a week ago
What if I Sent Crypto to the Wrong Wallet Address?
Written by
Jake Boyle
Updated over a week ago
What if I Lose My Hardware Wallet?
Written by
Shaun Narca
Updated over a week ago