All Collections
Troubleshooting
Find help here on common issues when transacting, funding or withdrawing with your account
What if I deposit funds from the wrong bank account?
How to close the chat box?Learn how to minimise the chat box.
Troubleshooting common 2FA issues.We've put together this article to describe fixes for the most common problems.
I'm not receiving emails from Caleb & BrownA guide to whitelisting email domains so you never miss an important one like the password reset email.