All Collections
Troubleshooting
Find help here on common issues when transacting, funding or withdrawing with your account
What if I deposit funds from the wrong bank account?
How to close the chat box?
Resetting your password
Troubleshooting common 2FA issues.
I'm not receiving emails from Caleb & Brown
Error with completing wallet verification via your broker
What if I sent crypto to the wrong wallet address?
I am not receiving a 2FA verification code to confirm my test transaction.
How to Perform a Hard Refresh