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US Customer Migration - Summary of Changes Article
US Customer Migration - Summary of Changes Article
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Written by Nathan Schmalhofer
Updated over 2 months ago

United States of America - Terms of Business changes (November 2024)

As part of our commitment to providing clients with a safe and trusted environment for their crypto investment journey, we are updating our US operations. We have incorporated Caleb and Brown Limited and obtained money transmitter license registrations with various US federal and state regulators. You can see all of our licenses here.

This change means you will soon be receiving services from a local US entity and we need to make an update to the Terms of Business for US customers. This update will be effective for you on either November 4, 2024, or the date set out in our email to you about these changes. This summary is intended to help you better understand our updated Terms of Business.

Here is a summary of the major changes and clarifications:

  • changes to the details of the Caleb & Brown company, which provides service to you, to reflect that you will now receive services from a new US entity;

  • new details and disclosures regarding the regulatory licenses that we hold in your particular state, including applicable risk warnings required under US law;

  • adding specific references to applicable US legislation;

  • updates to reflect our new service functions, including stop-limit orders, target orders, and dollar cost average trades;

  • updates to our payment methods and surcharging abilities to reflect our payment rails in the US;

  • inclusion of an arbitration agreement to govern the process associated with any disputes between you and us; and

  • administrative changes to make our terms easier to read.

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