You can find our banking details under the deposit tab, in your Caleb & Brown app.
⚠️ Important Information
We can only accept fiat deposits from a bank account in the same name as your Caleb & Brown account.
Currently, we only support Fiat deposits in the following currencies: AUD, USD, NZD, EUR, GBP.
(insert animation here)
Step-by-step process
Log into the Caleb & Brown App.
Tap the “+” icon in the top right corner.
Select Deposit.
(insert gif)Choose the asset you wish to deposit.
Scroll through the list, filter by tab, or type in the search bar.
For fiat, only supported currencies will appear.
Read the Important Information and tap “I understand” once you’re ready to continue.
The next page will display our banking details for the selected currency.
Use these details to initiate a wire transfer with your bank.
Tap the copy icon next to each detail to easily paste them into your banking provider’s transfer form.
✅ That’s it!
Once your transfer is sent, your funds will be credited to your Caleb & Brown account once they are received and verified by our accounting team.
📌 For instructions on adding your bank account or updating details, see: How to add or update bank details.
📌 For deposits via the Client Portal, see:How to deposit Fiat (Web Portal).
Whenever you're ready, you can click below to get started with your registration.
If you have any questions or need assistance completing the registration form, you can ask our Support Specialist team through the Chat button in the bottom right corner of the webpage.
You can also call our support help desk on +61 1800 849 149 (Australia) or +1 (844) 494 6515 (International), from 9am to 5pm (AEST), or request we call you back by submitting an enquiry on our website.