Troubleshooting

I am having trouble entering my Date of Birth in my registration on my phone

Written by Misun Lee
Updated over a week ago

The link I click to verify a test transaction is expired..

Written by Misun Lee
Updated over a week ago

Why am I not receiving a 2FA verification code from my test transaction?

Written by Misun Lee
Updated over a week ago

How do I change my phone number if I already have an account set up?

Written by Misun Lee
Updated over a week ago

How do I change my email address if I already have an account set up?

Written by Misun Lee
Updated over a week ago

I’m not receiving communication from my broker?

Written by Misun Lee
Updated over a week ago

What Wallet Should I be Using?

What Wallet Should you Use

Written by Rupert Hackett
Updated over a week ago

I lost my seed phrases. What should I do?

Written by Misun Lee
Updated over a week ago

What if I lose my hardware wallet?

Written by Misun Lee
Updated over a week ago

What if my Wallet Address Changes?

What to do if your wallet address changes

Written by Rupert Hackett
Updated over a week ago

What if I sent Crypto to the wrong Wallet Address?

Sending funds to the wrong address

Written by Rupert Hackett
Updated over a week ago

What if I deposit funds from the wrong account?

Deposit Funds from wrong account

Written by Rupert Hackett
Updated over a week ago

I’ve signed up with the incorrect email, how do I change it?

Written by Misun Lee
Updated over a week ago