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How to reset your password in Portal
How to reset your password in Portal

The article will provide instructions on how to update the password for your portal account.

Cassandra De-Lisle avatar
Written by Cassandra De-Lisle
Updated over 3 months ago

Regularly updating your password is just one way to keep yourself and your crypto assets secure. If you’ve had your phone number or email address compromised, we recommend updating your password right away. Using a password manager like 1Password can also help.

In this article, we detail how you can update your password securely from inside the portal. Once you have logged into your portal account, just follow these steps;

  1. Navigate to Settings

  2. Select the Security tab

  3. Enter your old password

  4. Confirm your new password twice

  5. Hit submit

You’ll see a message pop up reading “success” and now when you next log in you’ll be able to use your newly saved password.

If you are wanting to know more about how to make a secure password, see our help article here.


Whenever you're ready, you can click below to get started with your registration.

If you have any questions, or you need assistance completing the registration form, you can ask our Support Specialist team through the Chat button in the bottom right corner of the webpage.

You can also call our support help desk on +61 1800 849 149 (Australia) or +1 (844) 494 6515 (International), from 9am to 5pm (AEST), or request we call you back by submitting an enquiry on our website.

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