General Questions

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32 articles in this collection
Written by Rupert Hackett and Misun Lee

Is there a place where I can see my account online to keep track of my investments?

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Written by Misun Lee
Updated over a week ago

Is there a fee to send tokens to my personal wallet (withdrawal)?

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Written by Misun Lee
Updated over a week ago

Is there a fee for token exchanges/swaps (ie BTC to ETH)?

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Written by Misun Lee
Updated over a week ago

Can you advise me on which coins to buy?

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Written by Misun Lee
Updated over a week ago

What does it mean to whitelist emails?

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Written by Misun Lee
Updated over a week ago

How do I whitelist your emails?

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Written by Misun Lee
Updated over a week ago

Can I wire funds from my business to my personal account under my name?

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Written by Misun Lee
Updated over a week ago

How do I verify the email communication from you is from your team?

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Written by Misun Lee
Updated over a week ago

Is cryptocurrency 24/7?

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Written by Misun Lee
Updated over a week ago

What are your operating days and hours?

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Written by Misun Lee
Updated over a week ago

Do you have other locations?

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Written by Misun Lee
Updated over a week ago

What job opportunities are currently available?

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Written by Misun Lee
Updated over a week ago

How do I unsubscribe to the mailing list?

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Written by Misun Lee
Updated over a week ago

Can family members share an email address?

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Written by Misun Lee
Updated over a week ago

Can I send funds from my company to my personal account?

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Written by Misun Lee
Updated over a week ago

Do you allow for arbitrage opportunities?

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Written by Misun Lee
Updated over a week ago

How do I sign up to the newsletter?

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Written by Misun Lee
Updated over a week ago

What is the difference between fiat and cryptocurrency?

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Written by Misun Lee
Updated over a week ago

Why can I not trade or work with Caleb & Brown if I live in the State of New York?

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Written by Misun Lee
Updated over a week ago

Does Caleb & Brown provide tax documents of trades that can be reported to one’s relevant tax authority?

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Written by Misun Lee
Updated over a week ago

What makes Caleb & Brown different from regular exchanges?

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Written by Misun Lee
Updated over a week ago

What is the best way to move my coins to my new account at your company?

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Written by Misun Lee
Updated over a week ago

What are your comm fees on sells, buys and conversions?

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Written by Misun Lee
Updated over a week ago

Does your firm assist with sale/liquidation of crypto assets?

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Written by Misun Lee
Updated over a week ago

Are crypto assets purchased through Caleb & Brown available in my account for me to transfer to my own wallet?

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Written by Misun Lee
Updated over a week ago

What if I want to cancel my order?

How to cancel an order
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Written by Rupert Hackett
Updated over a week ago

What countries can you send funds to?

What Countries can you send funds to
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Written by Rupert Hackett
Updated over a week ago

When will I receive my funds?

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Written by Rupert Hackett
Updated over a week ago