General Questions

Can you advise me on which coins to buy?

Written by Misun Lee
Updated over a week ago

What does it mean to whitelist emails?

Written by Misun Lee
Updated over a week ago

How do I whitelist your emails?

Written by Misun Lee
Updated this week

Is cryptocurrency 24/7?

Written by Misun Lee
Updated over a week ago

Can I wire funds from my business to my personal account under my name?

Written by Misun Lee
Updated over a week ago

How do I verify the email communication from you is from your team?

Written by Misun Lee
Updated over a week ago

What are your operating days and hours?

Written by Misun Lee
Updated over a week ago

Do you have other locations?

Written by Misun Lee
Updated over a week ago

What job opportunities are currently available?

Written by Misun Lee
Updated over a week ago

How do I unsubscribe to the mailing list?

Written by Misun Lee
Updated over a week ago

Can family members share an email address?

Written by Misun Lee
Updated over a week ago

What are your trading hours?

Written by Misun Lee
Updated over a week ago

Can I send funds from my company to my personal account?

Written by Misun Lee
Updated over a week ago

Do you allow for arbitrage opportunities?

Written by Misun Lee
Updated over a week ago

How do I sign up to the newsletter?

Written by Misun Lee
Updated over a week ago

What is the difference between fiat and cryptocurrency?

Written by Misun Lee
Updated over a week ago

Why can I not trade or work with Caleb & Brown if I live in the State of New York?

Written by Misun Lee
Updated over a week ago

Does Caleb & Brown provide tax documents of trades that can be reported to one’s relevant tax authority?

Written by Misun Lee
Updated over a week ago

What makes Caleb & Brown different from regular exchanges?

Written by Misun Lee
Updated over a week ago

Are there any countries or states not allowed to trade with you?

Written by Misun Lee
Updated over a week ago

What is the best way to move my coins to my new account at your company?

Written by Misun Lee
Updated over a week ago

What are your comm fees on sells, buys and conversions?

Written by Misun Lee
Updated over a week ago

Does your firm assist with sale/liquidation of crypto assets?

Written by Misun Lee
Updated over a week ago

Are crypto assets purchased through Caleb & Brown available in my account for me to transfer to my own wallet?

Written by Misun Lee
Updated over a week ago

What are your fees?

Written by Rupert Hackett
Updated over a week ago

What if I want to cancel my order?

How to cancel an order

Written by Rupert Hackett
Updated over a week ago

What countries can you send funds to?

What Countries can you send funds to

Written by Rupert Hackett
Updated over a week ago

When will I receive my funds?

Written by Rupert Hackett
Updated over a week ago

Why is my Order Delayed?

Why can your order be delayed

Written by Rupert Hackett
Updated over a week ago

How does a Buy order work?

Buy Order Process

Written by Rupert Hackett
Updated over a week ago

How to Buy

To create a buy order is simple

Written by Rupert Hackett
Updated over a week ago

How do I deposit Fiat?

Deposit Funds

Written by Rupert Hackett
Updated over a week ago

How to Sell

Creating a Sell order is simple ​

Written by Rupert Hackett
Updated over a week ago

What is 2FA security?

Written by Misun Lee
Updated over a week ago

What is a smart contract?

Written by Misun Lee
Updated over a week ago

What are gas fees?

Written by Misun Lee
Updated over a week ago

What is 'Market Capitalisation'?

Written by jake Boyle
Updated over a week ago

What is an altcoin?

Written by Misun Lee
Updated over a week ago

What is cold storage?

Written by Misun Lee
Updated over a week ago

What is blockchain?

Written by Misun Lee
Updated over a week ago