General Questions

Can you advise me on which coins to buy?

Written by Misun Lee
Updated over a week ago

What does it mean to whitelist emails?

Written by Misun Lee
Updated over a week ago

How do I whitelist your emails?

Written by Misun Lee
Updated over a week ago

Is cryptocurrency 24/7?

Written by Misun Lee
Updated over a week ago

Can I wire funds from my business to my personal account under my name?

Written by Misun Lee
Updated over a week ago

How do I verify the email communication from you is from your team?

Written by Misun Lee
Updated over a week ago

What are your operating days and hours?

Written by Misun Lee
Updated over a week ago

Do you have other locations?

Written by Misun Lee
Updated over a week ago

What job opportunities are currently available?

Written by Misun Lee
Updated over a week ago

How do I unsubscribe to the mailing list?

Written by Misun Lee
Updated over a week ago

Can family members share an email address?

Written by Misun Lee
Updated over a week ago

What are your trading hours?

Written by Misun Lee
Updated over a week ago

Can I send funds from my company to my personal account?

Written by Misun Lee
Updated over a week ago

Do you allow for arbitrage opportunities?

Written by Misun Lee
Updated over a week ago

How do I sign up to the newsletter?

Written by Misun Lee
Updated over a week ago

What is the difference between fiat and cryptocurrency?

Written by Misun Lee
Updated over a week ago

Why can I not trade or work with Caleb & Brown if I live in the State of New York?

Written by Misun Lee
Updated over a week ago

Does Caleb & Brown provide tax documents of trades that can be reported to one’s relevant tax authority?

Written by Misun Lee
Updated over a week ago

What makes Caleb & Brown different from regular exchanges?

Written by Misun Lee
Updated over a week ago

Are there any countries or cities not allowed to trade with you?

Written by Misun Lee
Updated over a week ago

What is the best way to move my coins to my new account at your company?

Written by Misun Lee
Updated over a week ago

What are your comm fees on sells, buys and conversions?

Written by Misun Lee
Updated over a week ago

Does your firm assist with sale/liquidation of crypto assets?

Written by Misun Lee
Updated over a week ago

Are crypto assets purchased through Caleb & Brown available in my account for me to transfer to my own wallet?

Written by Misun Lee
Updated over a week ago

What are your fees?

Written by Rupert Hackett
Updated over a week ago

What if I want to cancel my order?

How to cancel an order

Written by Rupert Hackett
Updated over a week ago

What countries can you send funds to?

What Countries can you send funds to

Written by Rupert Hackett
Updated over a week ago

When will I receive my funds?

Written by Rupert Hackett
Updated over a week ago

Why is my Order Delayed?

Why can your order be delayed

Written by Rupert Hackett
Updated over a week ago

How does a Buy order work?

Buy Order Process

Written by Rupert Hackett
Updated over a week ago

How to Buy

To create a buy order is simple

Written by Rupert Hackett
Updated over a week ago

How do I deposit Fiat?

Deposit Funds

Written by Rupert Hackett
Updated over a week ago

How to Sell

Creating a Sell order is simple ​

Written by Rupert Hackett
Updated this week

What is 2FA security?

Written by Misun Lee
Updated this week

What is a smart contract?

Written by Misun Lee
Updated this week

What are gas fees?

Written by Misun Lee
Updated this week

What is 'Market Capitalisation'?

Written by jake Boyle
Updated this week

What is an altcoin?

Written by Misun Lee
Updated this week

What is cold storage?

Written by Misun Lee
Updated this week

What is blockchain?

Written by Misun Lee
Updated this week